Our Guarantee

Integrity is keystone at Koomdee, and it's a commitment we make to all of our clients. Since Koomdee is artist-founded and run, we value our artists and their time, which ensures a level of talent and quality that’s tough to match. This is why we're confident in offering our 100% satisfaction guarantee. What this means is that after issuing a quote, we'll work within that quote until our clients are completely satisfied with the end result. Though the goal is always to provide the smoothest creative process possible, we know it’s always good to have options. And because we encourage close client involvement on every project, you can expect excellent service, with response time within 24-hours, 7 days a week.

These are just some of the features you'll come to appreciate when you work with Koomdee Studios. After all, we're proud to be old-fashioned in our business principals. Simply put, we respect our trade and we respect our clients... and that’s the Koomdee Guarantee!

Guaranteed Project Features:

• Fully-customized, professional-quality character design assets

• Fast turn-around, we offer design services with no lead time and specifically designated artists

• High level of involvement and communication in the creative process

• Delivery of final product in industry standard & custom file formats and color variations

• Rapid customer care with typical response time within 24 hours, 7 days a week

• Only 25% project retainer due at onset

• Full copyright ownership of all character design and illustration assets

• Full non-disclosure agreement on your Intellectual Property (IP)